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How to Process an Order

Follow this guide to process a new order.

Updated over 8 months ago

1. Navigate to Manage Orders from the left sidebar.

2. You can filter by the order status.

3. Click on the Action button (three vertical dots) of the order you wish to fulfill.

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4. Click Fulfill Now.

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5. This will open a window with the details of the order.

  • Process the order in your ERP/accounting software as you normally would.

  • Once the invoice has been generated in your software, transfer the invoice details into the Pharmx Supplier Portal including:

    • Invoice number

    • Supplied quantities

    • List price

    • Payment due date

    • Freight

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6. Once you have verified the order details, press Fulfill order on the top right-hand corner.

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7. This order will then be transmitted to the pharmacy’s Point of Sale software and the order will be marked as ‘Fulfilled’ on the Pharmx Supplier Portal.

If you would like to view the guide on how to cancel an order click here.

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