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How to Process an Order

Follow this guide to process a new order.

  1. Navigate to Manage Orders from the left sidebar.

  2. Click on the Action button (three vertical dots) of the order you wish to fulfil.

  3. Click Fulfil Now.

4. This will open the order fulfilment page, which you will need to populate.

  • To proceed, you’ll first need to process the order in your ERP/accounting software.

  • Once the invoice has been generated in your software, transfer the invoice details into the Pharmx Supplier Portal including: Invoice number, supplied quantities, list price, payment due date and freight cost.

As you begin to populate fulfilment & price, the status of each row will update.

If you prefer, you can also download your order as a CSV which can then be used to load into your ERP / accounting software.

The CSV can be populated & reloaded into our portal for swift order fulfilment.

5. Once you have verified the order details, press fulfil order. This order will

then be transmitted to the pharmacy’s Point of Sale software and the order

will be marked as ‘fulfiled’ on the Pharmx Supplier Portal.


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